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Call Center Sales Representative
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Job Description
Humach
(humans + machines) is a world-class customer experience outsourcer blending proven contact center expertise with next generation AI technologies. We partner with leading brands to deliver exceptional sales and support experiences that are compassionate, reliable, and results driven. Our people bring empathy, judgment, and a human touch while our AI solutions deliver speed, consistency, and efficiency, reducing costs while enhancing quality. Together we resolve issues and strengthen customer loyalty.
Remote Work – IA, WI, TX
All of our positions are fully remote and open to candidates who reside in Iowa, Wisconsin or Texas. Positions require working exclusively from a home office, and employees must provide their own computer equipment, wired headset and reliable high-speed internet. As a part of our application process, candidates are required to complete a systems scan using the PC or laptop that would be used for remote work. This will ensure candidate success by confirming all technical and internet requirements are met.
Positions Available – Call Center Sales Representative
We are currently hiring Call Center Sales Representative positions. Agents would be making outbound calls to prospective customers/businesses through an automatic dialer to offer them a free 30-day trial of online resources. These resources help organizations comply with complex federal and state regulations, with a focus on workplace safety and compliance. Commission opportunities are available, and are based on successfully enrolling customers in the free trial.
We offer the following full-time and part-time schedules. Our agents do not work on weekends or major holidays.
Full-Time Schedule
* Monday - Thursday: 7:00 AM - 4:30 PM and Friday: 7:00 AM – 11:00 AM
*Part-Time Schedules:
- Monday- Friday: 8:30 AM -1:30 PM
- Monday- Friday: 9:00 AM- 2:00 PM
- Monday- Friday: 9:30 AM- 2:30 PM
**Note – Must be available to train 40 hours/week the first 2 weeks.*
Ideal Candidates
A dependable, ambitious and positive person who is a natural at selling and communicating with customers. You like working on computers. You love talking to people. You’re a strong team player.
Skills & Requirements
- English proficiency level should be fluent.
- Professional and polite.
- Typing skills (20 WPM+).
- Excellent verbal & written correspondence skills.
- Ability to work independently.
- Reliability is a must.
- Contact center and/or customer service experience – 1 year preferred.
- Sales experience is a plus!
- Knowledge of internet and e-mail. Ability to clear history, cache, cookies a plus!
- Microsoft Outlook knowledge preferred.
Why Humach?
We believe that where you work matters, and we’ve spent 35+ years finding ways to help our employees laugh more, play more, give more and succeed more.
Humach offers a competitive benefit package including medical, dental, life insurance, 401k, flexible spending, paid time off, and much more!
*Humach is an equal opportunity employer. We provide equal opportunity to all applicants based on qualifications, regardless of race, color, religion, age, sex, national origin, disability, pregnancy or childbirth, veteran status, genetic information, citizenship, or any other group protected by federal, state, or local laws and regulations. Humach participates in E-Verify to confirm employment eligibility for new hires. Successful candidates will be subject to a background check.*
Pay: $13.00 - $15.00 per hour
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