Remote Millionaire Matchmaker - Customer Service/Account Manager

Have you ever set up two friends on a date? Are you the one that people come to for a friend's number or for an introduction? It is about time you got paid for it, is it not? Great news! Here at LUMA - Luxury Matchmaking, we are looking for individuals like yourself to join our team to help our clients find love! If you are a fun-loving and intuitive person who has experience working in sales as a matchmaker, then this is the position for you! This position is for any location.

Apply today. We look forward to meeting you!

About Us

Established in 2010 by April Davis who had been matchmaking for years and wanted to take her passion to the next level. With an MBA, a background in Process Improvement, and a ton of single friends she realized there was an opportunity to improve the process of finding one's partner so she combined her passion and expertise to develop a luxury matchmaking firm.

Now, with more than 50,000 members (and rising!) we are happy to say that our firm has the largest database of singles in the state. We take pride in what we do and how we do it!

We also know and recognize the importance of each member of our team, and because of that we aim to provide the best work experience for our employees. We have created and currently maintain a fun company culture that allows each individual to grow, and offer great benefits and a flexible work schedule so our people can have an excellent work/life balance and peace of mind.

As our Millionaire Matchmaker, you will have the opportunity every day to speak with members to discuss what they are looking for, and then use that information to find their perfect match.

Millionaire Matchmaker

You will be responsible for meeting with and onboarding new clients, searching for matches, vetting matches, networking, customer service, and client management. Successful Matchmakers who are meeting their goals can expect to earn $80K annually.

You will love what you do, and be part of a team that makes work feel a lot less like work! If you are hard working, personable, and intuitive, then you will find great success here at LUMA.

Requirements and Qualifications

• Must have at least 2 years of customer service, sales, collections, and/or Account Manager experience at a similar company with direct to consumer (B2C) company
• A go-getter attitude
• Excellent verbal and writing English skills
• Ability to work independently
• An outgoing and warm personality
• Top-tier communication and organizational skills
• A flexible schedule (may need to work evening and/or weekends)
• Extremely articulate and professional
• Must have a reliable computer
• This is a remote role so you must have a quiet professional looking home office

People with customer service, collections, and account management experience are highly encouraged to apply!

Job Type: Full-time

Pay: $2,000.00 - $4,000.00 per month

Application Question(s)

• Have you worked for a Professional Matchmaking or Dating Service firm? If yes, explain.
• Tell me about a time you had to manage a client with unrealistic expectations. How did you reset them without losing the relationship?
• How would you evaluate compatibility between two clients beyond their stated preferences?

Experience

* Customer Service: 2 years (Required)

Work Location: Remote