Call Center Representative

Call Center Representative

Established law firm has an immediate opening for a Call Center Representative. The ideal candidate will have an upbeat, positive, and helpful temperament. Opportunities for growth and development make this a great place to gain legal knowledge and experience while working from home.

Full-time and part-time positions are available!

Choose from the following schedules:

• Full-time: Monday–Friday, 8:30 AM–5:00 PM
• Part-time: Monday–Friday, 10:00 AM–3:00 PM or 11:00 AM–4:00 PM

Starting pay is $13 per hour.

Note: This position is fully remote. However, you must live in Tarrant County, Texas or contiguous counties.

Job Responsibilities

• Answer high volume of incoming calls in a call center environment.
• Assist members with opening and updating legal intakes in computer system, coding files correctly and sending messages to appropriate parties.
• Adhere to firm standards of courtesy and professionalism.

Job Requirements

• High school diploma or equivalent.
• Prior work experience required; customer service experience preferred.
• Good keyboard and computer skills.
• Good telephone communication, courtesy and professionalism.
• Ability to communicate clearly, concisely and with good grammar.
• Must be reliable with consistent attendance and punctuality.
• Must live in Tarrant County, Texas or contiguous counties.

Remote Requirements

• Must have the ability to connect via sound and camera for any remote periods of work.
• Must have high-speed internet connection.
• Must have dedicated workspace free from background noise, distractions, and interruptions.

Job Type: Full-time

Pay: $13.00 per hour

Benefits

• Dental insurance
• Health insurance
• Paid time off
• Referral program
• Vision insurance

Ability to Commute

* Dallas-Fort Worth, TX (Required)

Work Location: Remote